Hardwired for the job
Hardwired for the job
In Ireland, Deloitte is a team of nearly 3,000 talented and driven individuals. Our firm is growing in the marketplace. We’re ambitious and committed to being a leader in the delivery of five world-class business areas: Audit & Assurance, Consulting, Tax, Risk Advisory, and Financial Advisory.
At Deloitte, ‘fostering inclusion’ is one of our core values and has been a focus of our firm since its foundation 175 years ago, however, how we foster inclusion has evolved throughout the years. Our ambition is to be the undisputed leader in professional services in both the Irish and Global markets through encouraging a workforce that represents society, leverages diversity of thought to innovate, while offering meaningful career paths for all. Our people play a key part in this ambition.
Deloitte employees come from every kind of background. One thing connects us: our attitude. We are curious, imaginative and open-minded. From our partners to our interns, we are all here to make a positive impact for our clients and society, as well as build successful careers for ourselves.
Our people create and implement innovative business, technology and operational solutions for our clients. All of our projects are about problem solving, which happens best when we work collaboratively. Bring your talents to Deloitte, and you’ll find a global network of support, leadership opportunities and diverse thinking.
Deloitte believes in empowering women, and is an active member of the employer's group Connecting Women in Technology
Deloitte aims to keep at least 30% of its Board of Directors to be represented by women
Our internal LGBTI+ and allies network, called Globe, is a voluntary group of people in Deloitte Ireland committed to going beyond diversity to create a respectful, proud and inclusive workplace. We believe in having a year-round representation of LGBTI+ inclusion and support for the community, which is reflected in our regular activities and initiatives around awareness days, knowledge initiatives and engagement with our people.
By raising awareness of gender equality and balance, the Women’s Initiative Network (WIN) advocate for inclusion on all fronts in the hopes to close the gender gap.
For me, it’s all about learning as you go.
I’ve made plenty of mistakes but have learnt lots each time.
There is no one route to any career or role,
and with 40-plus years to work, don’t fixate on climbing the ladder too quickly.
Build and maintain your network.
It takes time and effort but a lot of opportunities have happened for me as a result of the connections I’ve made over the years.
Accept that failure can happen.
I’ve had a few amazing colleagues and one in particular stands out for his supportive approach. On one occasion, new into a role, I was having a confidence crisis and he said: “The worst that can happen is that you fail. If you do, then we’ll fix it.” His ability to articulate that I might fail and to accept that was liberating, alongside his promise to support fixing it.
Learn to recognise unconscious biases.
We have seen significant social change in Ireland in recent years. In order to attract the best people, regardless of their background, you have to be committed to recognising and interrupting unconscious biases. Having suitable policies in place is a key starting point for creating work environments where everyone can be themselves.
Why did you choose the Deloitte Graduate Programme?
I chose Deloitte as I could tell from my research that they were one of the most prominent consulting firms within the technology consulting sphere. A lot of their website and social networks focused on technology and emerging technologies, which caught my attention. I still wanted to keep the business side to my career, so consulting was the best option.
What did you find most challenging about the working world?
The transition from college to the working world wasn’t a very difficult one for me as I had been working part time since I was 17. I also dealt with a client when I completed my thesis for my masters so that experience was helpful. I think Deloitte equipped us very well for the working world as we had two weeks of extensive training before we began any projects.
However, I began on a very technical project and I had more of a business background and I definitely was doubting my abilities. I think there is an element of fear or nervousness when beginning a new project, which will always happen, but it is important to be open to all opportunities even if you’re not 100% familiar with the technology or area it’s in; I love the role I’m in!
How has Deloitte helped you build your career?
Deloitte offers extensive training programmes that begin as soon as you start induction. I first completed Cloud training with leading providers AWS, Google and Azure that I am now studying to complete certification in. Next, I completed the first exam of Phase 1 in the Business Analyst training which aids us in consulting skills. Deloitte also offer a vast number of e-learning and LinkedIn Learning courses which I have been completing in relation to Cloud and Project Management. There are various other in-person training courses throughout the year for all streams and I have signed up for more cloud trainings.
Do you have any mentors and if so what is their value to you?
My main mentor would be Jack Barden who is my team leader within my client area. Jack began on the graduate programme four years ago and is in the same role of Business Analyst and tester that I am. Jack has shown me valuable skills and knowledge in our clients systems and practices.
What is the most valuable thing you have learned since you joined the workforce?
I think the most valuable thing to note is that although you are finished studying and have one or more degrees under your belt, learning never ends - especially within the technology world. Continuous upskilling is vital, and it’s what clients expect. Also, it is important to note that soft skills such as presentation skills and general communication skills is as important as the knowledge you hold.
I’d also like to add that consulting is a huge practise and although you may have studied/focused on one area in college there is ample opportunity to work in various areas with various technologies such as blockchain, cloud computing, test automation, robotics and more - the opportunities are endless!
What’s one thing you wish you knew when you finished college?
That when you finish your degree you’re not expected to know it all, and you won’t ever know everything; college and your degree are just stepping stones. There is a multitude of training and courses that you will be offered that will help in becoming a great consultant. There is amazing help & guidance from Deloitte staff along the way also.
Tell us about your current job and what it involves?
I am a Salesforce Developer in Deloitte Digital. Salesforce is a large CRM platform that can be encapsulated by many definitions, but it is a technology that enables clients to manage their data more efficiently.
As a developer, my role involves customizing the client’s Salesforce org to meet their needs through custom code and configuration. Every functionality that is developed needs to be tested and subsequently deployed.
All these tasks are what constitutes a Salesforce Developer. As a technology platform, Salesforce has its own programming language and an ecosystem of declarative solutions where every project has unique requirements. My role heavily revolves around delivering these requirements through the available suite of solutions provided.
What do you enjoy about the role?
Being a developer in a consulting company always brings different work aspects together. I love that I always get a variety of responsibilities in every project. Some projects present more client facing duties and others present more requirement gathering duties, all on top of being a developer.
I find myself always growing new skills and learning about the various areas of project implementation. No matter what role you are in, there will always be variety when you are in consulting, and this is such an evident concept in Deloitte.
What was the route you took to landing the job, what was the application process?
Consulting is an industry that I always wanted to pursue, particularly in technology, and given Deloitte’s global reputation, my decision was made. During my final year I applied, completing the short online assessment which was followed by two internal interviews. These interviews were the opportunities for me to demonstrate how my ideals aligned with Deloitte’s, both professionally and personally.
Shortly after, I received a call confirming my place in the graduate program. I commend Deloitte and their communication system throughout the application process. Their responsive and informative communication flow allowed me to secure a job early which in turn, gave me more time and motivation to focus on my final year responsibilities.
What are the skills you most regularly use in your role?
Collaboration. I have worked in a multitude of projects that involved teams of professionals from different locations, backgrounds and cultures. Every team is unique and I have learnt the importance of having a collaborative mentality. This is the foundation of Deloitte’s working culture and I am grateful for all the people I worked with and learnt from.
Communication is the other profound skill that I use so regularly, without even realising it. In a fast paced industry, I have learnt that being able to communicate in a direct manner is the key to productivity. Whether internally or to clients, being clear and concise in your communication leads to clear and concise responses.
What advice would you have for a student considering a career in this sector?
As someone who did not come from a computer science background, I have directed my career to becoming a developer in an exciting technology with a forward-thinking company. There is a huge misconception that you must be from a coding background to pursue a career in technology consulting and I would really like to highlight that this is not the case in Deloitte. In fact, Deloitte has invested in my technical competency and training to becoming a developer. If you want to have a career in technology consulting, all you need is an interest and a willingness to learn. Deloitte will provide you with the tools to succeed.
Can you describe a typical day in the job?
A typical day for me starts with a review of my meetings ahead and a quick plan for the day. I’m early into the office, prioritise the “must do” tasks for the day. Monday is my planning day and Friday is the day I meet our project team to look back at the week to see what progress we have made and agree on the actions.
I also started oil and acrylic painting recently which helps me relax. It also helps me notice and appreciate the little things around me more.
What type of projects do you work on?
I am currently managing a SAP S/4 HANA implementation.
What skills do you use on a daily basis?
Large part of my role is project management which requires attention to detail. I often use my SAP skills to understand dependencies in the project and the overall project phases in a typical SAP programme. I use my people management skills to understand individuals’ strengths to align them with the right roles.
What is the hardest part of your day?
When I’m under pressure I have to remember to step back and look at the overall challenge and break it down to small digestible pieces instead of stressing or worrying how I will achieve the end result. It can be hard to do it in the heat of things but it is a very effective tool.
Do you have any productivity tips that help you through the working day?
Prioritisation of the daily and weekly key tasks is key for me. If I am asked to provide something from our management then I try to understand the reason why that is requested and the dependencies on my deliverables so that I understand the implications.
When you first started this job, what were you most surprised to learn was important in the role?
When I first started managing SAP implementations I realised that the management and communication skills were very critical to the success of the project. More so than the technical skills which I have been developing over the years.
How has this role changed as this sector has grown and evolved?
ERP systems have become very complex and diverse over the years with more and more new applications being added to the portfolio of ERP applications. Our clients prefer to outsource these niche ERP skills from consulting firms like Deloitte and they expect high quality services from us. So we need to be at the top of our game and make sure we keep ourselves up to date with all developments in technology.
What do you enjoy most about the job?
Developing something which is core to our clients business. Something that will transform their business and help them get ready for future technological advancements.
Principal Duties & Responsibilities